Frequently Asked Questions
Common Questions About Your Ride Experience: Everything You Need to Know for a Smooth Journey
How does the AI microphone feature ensures my safety?
The AI microphone is designed to identify potential safety threats by analyzing vocal tones and keywords. If it detects something alarming, it can automatically notify our support team and provide them with your location.
Is my privacy protected with the AI microphone?
Yes! Your privacy is our top priority. The AI microphone only activates during rides and does not store or share any audio recordings. It only analyzes data to ensure safety.
How do i reset my password?
To reset your password, go to the login page and click on the 'Forgot Password?' link. Enter the email address associated with your account, and you'll receive a password reset email.
What is the AI microphone feature?
The AI microphone enhances your ride experience by providing real-time voice analysis. It monitors conversations for any signs of distress or unusual behavior, alerting our safety team if necessary.
Can I turn off the AI microphone feature?
The AI microphone is always active for safety purposes during rides. However, you can choose to disable audio feedback notifications in your app settings if you prefer.
How does the app ensure drivers are safe too?
We prioritize the safety of both passengers and drivers. All drivers undergo thorough background checks, and we provide them with safety resources, including tips for handling difficult situations.
Still have questions?
Can’t find the answer you’re looking for? Please chat to our friendly team